Six-plus years designing self-paced and instructor-led programs for healthcare, retail, and enterprise teams — now piloting AI-assisted, adaptive learning paths at Amazon.
I come to instructional design from communications and technical writing, which shapes how I build: start with the task the learner needs to walk away able to do, then design backward from there.
I'm most energized by fast-turnaround problems — a new client onboarding in two weeks, a compliance deadline, a distributed team that needs one consistent training experience instead of six local versions.
Onboarding a new client meant fast-tracking operations staff through an intricate health insurance plan structure. Working with a subject-matter expert, I built four rapid eLearning modules from scratch to meet a hard two-week deadline.
The CD Jam Sessions program needed differentiated branding for its two tracks — CDATL and CDTL — with no dedicated visual identity beyond the original logo. As creative lead, I produced a range of concepts, incorporated stakeholder and peer feedback the same day, and shipped a scalable two-color system using the original logo's leaves in distinct CDATL and CDTL greens — keeping my manager looped in throughout.
"Love this!! These are all amazing." — Tom Friedman, internal client
A labeled, explorable diagram interaction for identifying lobster anatomy — built for hands-on seafood counter training.
View module
Walks learners through cue, routine, and reward using the Habit Loop model to build lasting on-the-job habits.
View module
An interactive Eisenhower Matrix where learners sort real tasks by urgency and importance to practice prioritization.
View module
Learners watch a real customer interaction, then evaluate it against an interactive checklist before applying the same rubric to their own calls.
View module
A branching scenario where learners help socialite Vanessa Delafontaine — a routine process reframed as a decision-driven story.
View module
A game-format module that turns a policy walkthrough into a challenge instead of a click-through deck.
View module
Trains employees to submit a clear, complete IT ticket — reducing back-and-forth for the support team.
View module
A step-by-step presentation on making homemade cinnamon rolls — clean instructional sequencing outside a corporate topic.
View presentation
Built to onboard future volunteers running the church slide system — written so a first-timer could run it solo.
View PDF
Cover design for the Grocery Professional Apprentice Program workbook, built around a custom badge-style program logo and curated product photography.
On set for the program's companion training video.
A reference chart comparing protein content across common beans and grains, designed for quick visual scanning rather than a raw data table.
Alongside authoring content, I build small AI-assisted tools that support day-to-day L&D and operations work — from a scenario-based training game to a speaker-aware transcription tool for turning recorded conversations into coaching notes.
Cedarville University — B.A. Professional Writing & Information Design, 2001–2005